Service providers

Third-party solutions

Increase daily efficiency with software solutions from many of the veterinary industry’s leading providers.

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Customize your workflow

Shepherd connects with laboratories, imaging & diagnostic services, client education tools, and more! All third-party software solutions are optional and do not hinder any existing Shepherd features.

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Shepherd Integration Chart

Explore our third-party providers

Software integrations

Platforms directly integrated within Shepherd provide two-way data sharing that delivers maximum workflow efficiency and a more seamless user experience.

Data connections

No more entering data manually from one program to another! Our data connection providers share information with Shepherd - so you don’t have to.

Resources

To help you save time and still provide the best care for your patients, we’ve included convenient veterinary resources on your integrations page right within Shepherd.

All Client acquisition and loyalty Client communication Client education Controlled drug log Financial Imaging diagnostics Input automation Inventory Laboratories Microchipping Non profit Pharmacy Radiology Reporting Scheduling routing Travel documentation Treatment workflow Wellness plans
imaging diagnostics

Sound SmartPACS is an easy-to-use image viewing platform utilizing a hybrid deployment model of the cloud with the speed and accessibility of on-site access.

Integration Perk

SmartPACS 3.0 to view images confidently from any modality, on any device, any time. Sound SmartPACS integrates with DICOM-compliant modalities and supports automated billing when images are ordered through Shepherd. You can also view order status, completed results, or cancel orders within Shepherd.

Financial

Trusted by thousands of merchants around the nation, Sunbit technology helps you expand access to pet care – to the pets who need it today. Sunbit’s fast, fair and transparent payment solution offers approved pet owners the option to pay 4 interest free payments or select another payment plan that works best for them. It takes pet parents only 30 seconds to to apply, there is no hard credit check*, no late fees or penalty fees, and your clinic gets paid right away. Expand access to pet care today with Sunbit. Help article

Integration Perk

Reduce the risk of losing compensation for providing excellent care, with our Sunbit technology integration. Pet parents can get approved in 30 seconds and you get paid in full, right away. *Loans are made by Transportation Alliance Bank, Inc., dba TAB Bank, which determines qualifications for and terms of credit.

Laboratories

Vetek Labs mission is to reshape the veterinary industry by reducing cost, improving service, and eliminating contracts.

Integration Perk

Shepherd's Vetek Labs integration allows users to automatically add—and invoice— Vetek Labs diagnostic services directly from a patient's record. Vetek Labs is excited to integrate with Shepherd and, as a special incentive, will provide new customers with a 25% discount off their first month of diagnostic testing.

Laboratories

Our in-house and reference lab integrations eliminate unnecessary steps, letting you offer the advanced care your patients deserve. Help article

imaging diagnostics

We integrate with the Zoetis VETSCAN FUSE to offer a seamless workflow between Shepherd and VETSCAN point-of-care diagnostic instruments. Help article

Scheduling routing

PetDesk Direct Booking lets practices skip the calls by allowing clients to book, reschedule, or cancel appointments online anytime, 24/7.

Integration Perk

All scheduling is automatically updated in Shepherd, letting you capture appointments that would otherwise be lost when clients call outside of office hours. Automated reminders and online payment deposits help reduce no-shows and keep schedules running smoothly.

Client Communication

Scout is a cloud-based dental charting and anesthesia management platform that automates drug dosages, fluid rates, and CRIs to streamline anesthesia planning and monitoring from start to finish.

Integration Perk

Speed up intake and reduces errors by automatically pulling patient details from Shepherd, then export a comprehensive anesthetic and dental record directly into the patient's file.

Wellness Plans

Snout's wellness plans ensure pet owners can afford recommended treatments, preventing cost from compromising care — partnering with clinics to provide plans that work. Help article

Pharmacy

MicroVet provides high quality, cost-effective, and innovative point-of-care diagnostic products and solutions for veterinary offices of all sizes.

Integration Perk

Shepherd's MicroVet integration allows you to automatically add and invoice MicroVet diagnostic services directly from a patient's record.

Pharmacy

Tired of calling pharmacies, waiting on hold, and faxing prescriptions? VetHub Rx enables seamless e-prescribing to over 65,000 pharmacies in less than 30 seconds.

Integration Perk

VetHub Rx integrates directly with Shepherd to streamline your prescription workflow through the VetHub Rx platform. When a prescription is created, it's automatically written back into the patient’s prescription history in Shepherd.

client communication

VetPawer, with AI-driven AVA, enhances operational efficiency, client experience, prescription compliance, and revenue. It offers fast bookings and works 24/7, 365 days a year. Help article

Integration Perk

VetPawer’s AVA uses Generative AI to connect your phone system, website, social media, and service reminders to your Shepherd practice management system in real-time. This enables your clients to book appointments directly into the schedule, request Rx refills, and access information about the practice across all digital touchpoints, including the phone, 24x7. AVA is like a receptionist who is always available to serve your client’s needs.

Controlled Drug Log

VetSnap ensures compliance with State and DEA regulations in all 50 states, offering intuitive, best-in-class tracking and reconciliation that's 75% faster than manual entry, keeping your logs legible, error-free, and secure. Help article

Integration Perk

Using the Shepherd and VetSnaps’ integration, you will streamline the creation of controlled drug records, identify potential log errors, and aid in reconciliation and inventory tracking. It conducts overnight reviews comparing drug logs to patient Shepherd records and invoices, highlighting discrepancies and offering resolution options.

Client Education

VetTalk is a fully automated software that connects to the PIMS to deliver educational video content directly to clients based on the client's treatment plan.

Integration Perk

VetTalk’s data connection creates a seamless workflow to help drive client education through micro-learning videos to drive increased compliance and client engagement.

Client acquisition and loyalty

VetVerifi automates fetching and verifying vaccination records between pet service companies and vet clinics. Put a stop to phone calls asking, "can you email over vaccination records for Josie?" from local groomers and kennels.

Integration Perk

Shepherd continuously syncs updated vaccination information to VetVerifi, automatically resolving incoming verification request from pet service companies. Save your team time and ensure accurate records with VetVerifi.

imaging diagnostics

Veterinarian Recommended Solutions (VRS) offers integrated product recommendations for safe, natural, evidence-based, supplements that require veterinarian guidance for correct dosing and outcomes.

Integration Perk

Save time, reduce errors, and increase accuracy by automatically syncing client and pet details within Shepherd for a better client experience and seamless communication.

Scheduling-Routing

WaitWell is an advanced queue management platform designed to streamline emergency care visits.

Integration Perk

Once patient data is collected, WaitWell seamlessly integrates with Shepherd, transferring information directly into the patient health record. This efficient process ensures a smoother, more organized care experience, enhancing both client satisfaction and operational efficiency.

Client Communication

Weave connects the entire customer journey, from the first call to the final invoice, for small and medium-sized businesses. Learn more at www.getweave.com/newsroom/. Help article

Integration Perk

Do you use Weave to attract and communicate with and engage clients to grow your veterinary practice? Learn how you can connect Weave to your Shepherd Software account today!

Laboratories

The Zoetis Labs Add-On Test Support expands the Zoetis Labs integration, allowing teams to add eligible lab tests to existing orders after submission.

Integration Perk

Give your team more flexibility when lab test requirements change after an order has already been placed. Practices can modify acknowledged orders within a 7-day window, with clear validation messaging to prevent errors, helping maintain reliable diagnostic data workflows.

radiology

Radimal combines board-certified veterinary radiologist expertise with AI-powered technology to deliver fast, accurate imaging interpretations, helping veterinary teams make confident clinical decisions and provide exceptional patient care.

Integration Perk

Keep radiology reports organized by connecting Radimal with Shepherd, giving your team quick access to imaging interpretations directly within the patient's medical record.

controlled drug log

UI Devices' CSI-360 Controlled Substance Cabinet automates controlled substance tracking with RFID and weight-based verification, helping veterinary practices improve compliance, reduce diversion risk, and eliminate time-consuming manual inventory logs.

Integration Perk

Connect the CSI-360 with Shepherd to import patient information, assign controlled substance doses directly from the cabinet, and simplify record keeping with automated reporting for a faster, more efficient workflow.

client communication

Scritch helps veterinary practices manage incoming calls with a virtual receptionist that schedules appointments, answers client questions, and supports staff by handling routine phone interactions 24/7.

Integration Perk

Connect Scritch with Shepherd to keep your workflow connected, reduce manual administrative work, and ensure important client interactions are captured where your team already works.

Input automation

Talkatoo is dictation software with a veterinary-focused vocabulary, compatible with all practice management systems and platforms. Quick to install and easy to use—just download, click, and talk.

Integration Perk

Talkatoo’s web browser add-on works seamlessly inside of Shepherd.

Client Acquisition and Loyalty

VerticalVet Custom Marketing Solutions provides top quality, highly engaging patient health reminders in the form of postcards, texts, or emails.

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