client communication
Ava AI answers your phones, books online, and calls lapsed clients back in, all directly in Shepherd. Trusted by 985+ veterinary hospitals, Ava handles 85% of inbound calls and books an appointment on 1 in 4 outbound calls. Help article
Ava writes appointments and Rx refill requests straight into your Shepherd schedule in real time. Ava Voice answers calls 24/7, Ava Scheduler powers your Book Now button, and Ava Outbound calls overdue clients from your own number. One Southern California hospital booked 9,007 appointments and $2.5M in appointment and refill revenue through Ava. Month-to-month, no contracts.