Second Nature SoftwareTM for modern veterinary teams
Shepherd runs quietly alongside your team, keeping scheduling, SOAPs, invoicing, and client communication connected — so you can spend more time with your patients, and less time in your software.
Automated Invoicing
Charges captured automatically as care happens — no manual entry, fewer missed items.
No more after-hours records
Save hours each week with SOAP medical records so efficient they get completed during the visit.
Doctor-controlled AI
Free up your team with optional AI tools trained on real clinical cases—and built right into your software.
Automated Invoicing
Charges captured automatically as care happens — no manual entry, fewer missed items.
No more after-hours records
Save hours each week with SOAP medical records so efficient they get completed during the visit.
Doctor-controlled AI
Free up your team with optional AI tools trained on real clinical cases—and built right into your software.
Migrate by May 31st and save!
This is the easiest software I have ever used. Easy to navigate and to pick up when you first start.
Tammy H.
Certified Veterinary Technician
I love all of the capabilities Shepherd has in terms of integrations, tracking of employee usage, the task options, etc.
Keri B.
Clinic Manager
Simple, we love it! Everyone in the hospital loves Shepherd. We’ve saved money and time and we feel more confident with Shepherd than any other solution any of our team has used. We highly recommend it.
Dave A.
Business Manager
I love how easy it is to use and how anyone could use it with minimal training. I love that support listens to us and helps us.
Jeska H.
Practice Manager
Frequently asked questions
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How easy is it to transition to Shepherd?
Shepherd has onboarded over 1500 practices and has built an onboarding system that makes the switch feel guided, supported, and easy.
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Will my team actually use it?
Shepherd is built to feel familiar on day one. Because it mirrors real clinical flow, adoption tends to happen naturally because it is designed to feel second nature.
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What happens to my data?
Your data is migrated with support, so you’re not starting from scratch. We guide you through the process step by step.
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How fast is onboarding?
A: We offer a guided onboarding process tailored to the unique needs of each practice. Personalized support is provided every step of the way – ensuring launch day goes as smoothly as possible.
As a general guideline, onboarding takes:
- 8-10 weeks (if including data migration)
- 4-6 weeks (without data migration)
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Can you migrate data from any system?
Our team can migrate your data from almost any server-based or cloud-based software system, including:
- Cloud-based systems: Cornerstone Cloud, Daysmart (formerly Vetter), Digitail, eVetPractice, ezyVet, NaVetor, Neo, Provet Cloud*, VETport, Vetspire Cloud, Onward Vet, VTech Prime, ShelterLuv
- Server systems: AltaPoint*, Animal Intelligence, AVImark, ALISVet, ClienTrax, Complete Clinic, Cornerstone, DVM Manager, DVMax (version 7.5 or higher), Impromed Advantage, Impromed Infinity, IntraVet (version 4.5 or higher), Signature, VIA, VTech Platinum
*Migration attachments such as forms, images, and lab results are not currently supported.
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Will Shepherd work with our existing labs/imaging?
Shepherd offers integrations and data connections with leading industry laboratories and imaging services such as Antech, Zoetis, IDEXX, Heska, VRS, and more. Click here to view our full list of integrations.
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What are your average support times?
Shepherd’s average response time is under 2 minutes, the fastest in the industry. We’re also one of the only PIMS that provides support from clinically trained professionals. Our dedicated and experienced team has seen it all - and we’re here to answer all those sticky technical questions so you can get back to doing what matters most.
Current users also have access to Shepherd Connect, which offers dedicated time with our support team for more in-depth conversations about how you can utilize Shepherd features in your practice. Unlike many of our competitors, this service is free for all current users.
Ready to switch to Second Nature SoftwareTM?
See how Shepherd keeps your practice in sync with automated invoicing, doctor-controlled AI, and more.
