Vet software that speaks your language
You’ll love the convenience of Shepherd’s robust client communication tools and mass messaging automations built right into your software.
Tools to stay connected - included at no extra charge
Save time
Your team will spend less time on the phone and answering emails - and more time with patients.
Reduce third party costs
Our messaging center and pet portal are included for free with your Shepherd subscription.
Boost compliance
Improve patient health with automated reminders that ensure clients stay on top of wellness visits, vaccinations, and more.
Messaging Center
Use templates to send customized communications based on patient data and medical records. Create tailored messages using filters for age, breed, and more.
Unlimited two-way texting
Never lose a text conversation again!
- Auto populates text messages directly into the patient’s medical record
- Multiple templates for everything from lab results to post-anesthesia check-ins
- Just drop a template into chat and hit send or schedule for a future date
Mass communication tools
Support the vet-client-patient-relationship (VCPR)
- Convenient mass text (SMS) and email
- Quickly share info on practice closures, holiday hours, and monthly promotions
- Send to your entire client base or a subset of clients using audience filters
Online pet portal
Clients can reach you without even having to pick up the phone
- Request prescription refills and book appointments
- View pets' medical records and print vaccine certificates
- See reminders and pay outstanding balances

Automatic appointment reminders
Improve patient compliance and save your team time with customizable text and email auto reminders that help increase visits to your practice. You’ll decrease missed appointments, and pet owners will stay happily informed about vaccination schedules, prescription refills, and post-procedure follow-ups.
The heart of Shepherd
Just like you're always there for your patients, Shepherd is here for you. Built by vets and driven by a clinically trained team, Shepherd’s in your corner — literally — just use the chat function in the right-hand corner of your screen and we’ll respond ASAP!
Meet the team
Explore more features
Experience Shepherd and see for yourself!
Request a personalized demo.