Integrations

Software Integrations

Increase daily efficiency with custom software integrations from many of the veterinary industry’s leading providers.

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Customize your workflow

Shepherd integrates with laboratories, imaging & diagnostic services, client education tools, and more! All integrations are optional and do not hinder any existing Shepherd features.

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Shepherd Integration Chart
All Client acquisition and loyalty Client communication Client education Clientcommunication Controlled drug log Financial Imaging diagnostics Input automation Inventory Laboratories Microchipping Non profit Treatment workflow Wellnessplans
Laboratories

Our integration with IDEXX Laboratories Diagnostics offers full comprehensive access to in-house and Reference Laboratories — a complete and advanced menu of diagnostic tests. Help article

https://www.shepherd.vet/integrations/idexx/
Laboratories

Antech’s high-tech laboratory diagnostic services directly integrate into Shepherd, ensuring that you’ll retain a high level of practice performance.

https://www.shepherd.vet/integrations/antech/
Laboratories

Our in-house and reference lab integrations eliminate unnecessary steps, letting you offer the advanced care your patients deserve. Help article

https://www.shepherd.vet/integrations/zoetis/
Imaging & diagnostics

We integrate with the Zoetis VETSCAN FUSE to offer a seamless workflow between Shepherd and VETSCAN point-of-care diagnostic instruments. Help article

https://www.shepherd.vet/integrations/zoetis-vetscan-fuse/
Financial

Trusted by thousands of merchants around the nation, Sunbit technology helps you expand access to pet care – to the pets who need it today. Sunbit’s fast, fair and transparent payment solution offers approved pet owners the option to pay 4 interest free payments or select another payment plan that works best for them. It takes pet parents only 30 seconds to to apply, there is no hard credit check*, no late fees or penalty fees, and your clinic gets paid right away. Expand access to pet care today with Sunbit. Help article

Integration Perk

Reduce the risk of losing compensation for providing excellent care, with our Sunbit technology integration. Pet parents can get approved in 30 seconds and you get paid in full, right away. *Loans are made by Transportation Alliance Bank, Inc., dba TAB Bank, which determines qualifications for and terms of credit.

https://www.shepherd.vet/integrations/sunbit/
Client acquisition and loyalty

Pet Assure is a pet insurance alternative making quality pet care accessible to all pet families. Our exclusive veterinary referral network consists of top-rated vets across the country looking to increase revenue and strengthen their client base. Help article

Integration Perk

Shepherd’s integration with Pet Assure automates administration of the program. Member validations and invoice adjustments happen in real-time within the software, so you can serve Pet Assure pet owners as simply as your other clients.

https://www.shepherd.vet/integrations/pet-assure/
Treatment workflow

Fear Free is a certification program for veterinary professionals and practices striving to reduce pets' fear, anxiety, and stress during their veterinary visits. Certification programs are designed to give individuals the knowledge and tools to reduce or remove anxiety triggers, help owners deliver calm pets to your hospital, improve safety for the veterinary team, and more. Help article

Integration Perk

Shepherd’s integration saves certified professionals time by streamlining the Fear Free Emotional Medical Record keeping process. Valuable data for each pet is easy to see and track, showing you clear FAS scores for each patient.

https://www.shepherd.vet/integrations/fear-free/
Microchipping

PetLink offers advanced pet identification services, care, and support. Multiple pets and any microchip can be added to your account, helping keep your pets safe.

Integration Perk

Microchipping registrations are automatically submitted upon insertion into the microchipping field with the Shepherd and PetLink integration.

https://www.shepherd.vet/integrations/petlink/
Client education

Save time placing expert-written client education material in the hands of pet owners to improve compliance and patient health. With 2,100+ pet health handouts written and reviewed by animal health and communication experts, LifeLearn ClientEd helps you provide essential information to your clients so they can better understand the health of their pets.

Integration Perk

With our powerful integration, veterinarian-recommended content automatically populates with your discharge instructions to give your clients accurate, easy-to-understand educational content about their pet’s health.

https://www.shepherd.vet/integrations/lifelearn-client-ed/
Financial

Enrolled in over 10,000 veterinary clinics, Greenline is an industry leader in digital processing coupons and rebates. Greenline saves you time, drives compliance, improves your client's experience, increases revenue, and more! Help article

Integration Perk

Access Greenline directly through Shepherd, giving you and your clients instant access to rebates and coupons.

https://www.shepherd.vet/integrations/greenline-pet/
Client communication

One of the most effective forms of direct mail marketing is the postcard, and PCM Integrations uses over a decade of experience to provide clients with successful direct mail campaigns! All postcards are printed in-house and shipped for you, helping you increase your sales and expand your business.

Integration Perk

Do you want to send postcard reminders to clients without printing and mailing them yourself? Use our connection with PCM Integrations to print and send client reminders for you.

https://www.shepherd.vet/integrations/postcardmania/
client communication

Fetchit is an intuitive software that populates client and patient information as the phone rings. Reduce the time spent by staff gathering basic and repetitive information during everyday calls.

Integration Perk

Our integration allows the full patient record to be accessible with one click of a button as soon as an established client calls, providing instant access to the necessary details for your staff.

https://www.shepherd.vet/integrations/fetchit/
Microchipping

One in three pets goes missing at least once in their lifetime. HomeAgain is committed to protecting pets with innovative microchip products and a robust pet recovery system that has helped reunite millions of lost pets with their owners.

Integration Perk

One initial entry of the microchip number is all that is needed; our integration will do the rest by auto-registering and auto-updating client and patient information to the HomeAgain database. With little to no involvement from your practice or the pet owner, you can help keep every patient safe.

https://www.shepherd.vet/integrations/homeagain/
Input automation

Talkatoo is dictation software that uses a specialized veterinary-focused vocabulary and works in all practice management systems, in any browser, email platform, and beyond. It’s quick to install and easy to use — just download, click and talk.

Integration Perk

Talkatoo’s web browser add-on works seamlessly inside of Shepherd.

https://www.shepherd.vet/integrations/talkatoo/
Input automation

Dragon Veterinary is a dictation software built by Board-certified veterinary Radiologists. Focusing on helping veterinarians, Dragon reduces the time you need to spend in front of a computer.

Integration Perk

Dragon works effortlessly inside of Shepherd, allowing you to talk vs. type.

https://www.shepherd.vet/integrations/dragon-veterinary/
Inventory

Inventory Ally leverages your practice's order history to seamlessly assign a weekly cycle count schedule and dynamically establish reorder points, giving priority to items based on their value and sales volume. Our intelligent system not only recommends but precisely outlines what to order and in what quantities, ultimately saving you valuable time and resources. Help article

Integration Perk

The new integration complements the native functionalities of Shepherd’s practice information management software (PIMS), offering additional insights for inventory management optimization. Inventory Ally’s intelligent monitoring feature provides real-time updates on stock levels, minimizing product stock-outs and reducing the manual workload associated with physical counts. This integration also significantly improves the hospital’s overall financial performance by maintaining the accuracy of the data and providing additional insights such as product margins, sales mix, redundant formulary, slow-moving inventory, and turnover frequency.

https://www.shepherd.vet/integrations/inventory-ally/
client communication

AllyDVM is a cloud-based, practice and pet owner engagement platform specializing in highly sophisticated and targeted software solutions that veterinary practices use to sync with their practice management software system data to provide seamless communication, retention, and loyalty strategies with pet owners. Help article

Integration Perk

Shepherd's integration with AllyDVM further streamlines client communication, retention, and loyalty directly from your veterinary practice management software to your clients. Our carefully crafted integration works for you so you can spend more time focusing on your patients’ health.

https://www.shepherd.vet/integrations/allydvm/
client communication

VetPawer boosts veterinary practices using artificial intelligence. AVA by VetPawer improves practices' operational efficiency, enhances client experience with no wait time, improves patient compliance with prescription refills, protects pharmacy revenue, and fills your schedule with fast and efficient booking options while working for you 24/7, 365 days a year. Help article

Integration Perk

VetPawer’s AVA uses Generative AI to connect your phone system, website, social media, and service reminders to your Shepherd practice management system in real-time. This enables your clients to book appointments directly into the schedule, request Rx refills, and access information about the practice across all digital touchpoints, including the phone, 24x7. AVA is like a receptionist who is always available to serve your client’s needs.

https://www.shepherd.vet/integrations/vetpawer/
Controlled Drug Log

VetSnap is a digital controlled drug log solution that complies with State and DEA Regulations in all 50 states, offering best-in-class tracking and reconciliation processes. Designed for intuitive use, VetSnap logs follow a user-friendly flow. Creating your digital log is 75% faster than manual entry, ensuring that your logs are legible, error-free, complete with necessary information, and secure. VetSnap is your solution for simplifying compliance requirements. Help article

Integration Perk

Using the Shepherd and VetSnaps’ integration, you will streamline the creation of controlled drug records, identify potential log errors, and aid in reconciliation and inventory tracking. It conducts overnight reviews comparing drug logs to patient Shepherd records and invoices, highlighting discrepancies and offering resolution options.

https://www.shepherd.vet/integrations/vetsnap/
Non-profit

The myBalto Foundation is dedicated to alleviating the financial stress endured by pet owners while reducing the growing compassion fatigue experienced by veterinarians.

Integration Perk

MyBalto's FREE software integrate directly with Shepherd to make it easy for your clients to "round up" at checkout. The myBalto Foundation creates a fund for your vet hospital for future use towards pet treatments. Get back to being the hero today!

https://www.shepherd.vet/integrations/mybalto-foundation/
WellnessPlans

Wellness plans that actually work. Every day, pet owners say “no” to doctor's recommendations due to the cost of care. Snout’s mission is to ensure this never happens again. We work with clinics to offer wellness plans, which enable pet owners to afford the recommended treatment plan. Help article

https://www.shepherd.vet/integrations/snout/
Inventory

CUBEX is a leading provider of innovative health care automation and cloud-based business intelligence solutions that enable veterinary practices to improve medication care, cost, and patient outcomes, while at the same time increasing regulatory compliance. CUBEX streamlines practice operations, thereby increasing efficiency and safety. Help article

Integration Perk

Shepherd's integration with CUBEX streamlines communication between your practice management software and your CUBEX cabinet.

https://www.shepherd.vet/integrations/cubex/
ClientCommunication

High-achieving practices save time and provide a superior client experience through Chckup's truly customizable scheduling and analytics tools. Help article

Integration Perk

Shepherd & Chckup's integration allow practice owners to utilize the platform's advanced automations, increasing revenue and compliance and enhances client satisfaction. Additionally, by leveraging Chckup's proprietary analytics, you can make informed decisions to grow your practice intelligently – no MBA required.

https://www.shepherd.vet/integrations/chckup/