Service providers

Third-party solutions

Increase daily efficiency with software solutions from many of the veterinary industry’s leading providers.

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Customize your workflow

Shepherd connects with laboratories, imaging & diagnostic services, client education tools, and more! All third-party software solutions are optional and do not hinder any existing Shepherd features.

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Shepherd Integration Chart

Explore our third-party providers

Software integrations

Platforms directly integrated within Shepherd provide two-way data sharing that delivers maximum workflow efficiency and a more seamless user experience.

Data connections

No more entering data manually from one program to another! Our data connection providers share information with Shepherd - so you don’t have to.

Resources

To help you save time and still provide the best care for your patients, we’ve included convenient veterinary resources on your integrations page right within Shepherd.

All Client acquisition and loyalty Client communication Client education Controlled drug log Financial Imaging diagnostics Input automation Inventory Laboratories Microchipping Non profit Pharmacy Scheduling routing Treatment workflow Wellness plans
Laboratories

Our integration with IDEXX Laboratories Diagnostics offers full comprehensive access to in-house and Reference Laboratories — a complete and advanced menu of diagnostic tests. Help article

https://www.shepherd.vet/integrations/idexx/
Laboratories

Antech’s high-tech laboratory diagnostic services directly integrate into Shepherd, ensuring that you’ll retain a high level of practice performance.

https://www.shepherd.vet/integrations/antech/
Laboratories

Our in-house and reference lab integrations eliminate unnecessary steps, letting you offer the advanced care your patients deserve. Help article

https://www.shepherd.vet/integrations/zoetis/
Imaging & diagnostics

We integrate with the Zoetis VETSCAN FUSE to offer a seamless workflow between Shepherd and VETSCAN point-of-care diagnostic instruments. Help article

https://www.shepherd.vet/integrations/zoetis-vetscan-fuse/
Financial

Trusted by thousands of merchants around the nation, Sunbit technology helps you expand access to pet care – to the pets who need it today. Sunbit’s fast, fair and transparent payment solution offers approved pet owners the option to pay 4 interest free payments or select another payment plan that works best for them. It takes pet parents only 30 seconds to to apply, there is no hard credit check*, no late fees or penalty fees, and your clinic gets paid right away. Expand access to pet care today with Sunbit. Help article

Integration Perk

Reduce the risk of losing compensation for providing excellent care, with our Sunbit technology integration. Pet parents can get approved in 30 seconds and you get paid in full, right away. *Loans are made by Transportation Alliance Bank, Inc., dba TAB Bank, which determines qualifications for and terms of credit.

https://www.shepherd.vet/integrations/sunbit/
Client acquisition and loyalty

Pet Assure is a pet insurance alternative making quality pet care accessible to all pet families. Our exclusive veterinary referral network consists of top-rated vets across the country looking to increase revenue and strengthen their client base. Help article

Integration Perk

Shepherd’s integration with Pet Assure automates administration of the program. Member validations and invoice adjustments happen in real-time within the software, so you can serve Pet Assure pet owners as simply as your other clients.

https://www.shepherd.vet/integrations/pet-assure/
Treatment workflow

Fear Free certifies veterinary professionals to reduce pets' fear, anxiety, and stress during visits, providing tools to manage anxiety triggers, improve safety, and deliver calmer pets to hospitals. Help article

Integration Perk

Shepherd’s integration saves certified professionals time by streamlining the Fear Free Emotional Medical Record keeping process. Valuable data for each pet is easy to see and track, showing you clear FAS scores for each patient.

https://www.shepherd.vet/integrations/fear-free/
Client education

LifeLearn ClientEd, with 2,100+ expert-reviewed pet health handouts, helps you quickly provide vital info to pet owners, improving compliance and patient health.

Integration Perk

With our powerful integration, veterinarian-recommended content automatically populates with your discharge instructions to give your clients accurate, easy-to-understand educational content about their pet’s health.

https://www.shepherd.vet/integrations/lifelearn-client-ed/
Laboratories

Ellie is a full-service veterinary reference laboratory dedicated to superior medical excellence and exceptional customer service. Vets trust Ellie so they can focus on what matters most - excellent patient care.

Integration Perk

Seamlessly manage your lab requisitions, test results, and additional Ellie services through the Shepherd integration.

https://www.shepherd.vet/integrations/ellie-diagnostics/
Inventory

CUBEX provides healthcare automation and cloud-based intelligence solutions that improve medication care, costs, patient outcomes, and regulatory compliance, while streamlining practice operations for greater efficiency and safety. Help article

Integration Perk

Shepherd's integration with CUBEX streamlines communication between your practice management software and your CUBEX cabinet.

https://www.shepherd.vet/integrations/cubex/
Microchipping

PetLink offers advanced pet identification, allowing multiple pets and any microchip to be added for enhanced safety and support.

Integration Perk

Microchipping registrations are automatically submitted upon insertion into the microchipping field with the Shepherd and PetLink integration.

https://www.shepherd.vet/integrations/petlink/
Financial

Greenline, used in over 10,000 clinics, leads in digital coupon and rebate processing, saving time, driving compliance, improving client experience, and boosting revenue. Help article

Integration Perk

Access Greenline directly through Shepherd, giving you and your clients instant access to rebates and coupons.

https://www.shepherd.vet/integrations/greenline-pet/
client communication

Fetchit auto-populates client and patient info as the phone rings, reducing the time staff spend gathering repetitive data during calls.

Integration Perk

Our integration allows the full patient record to be accessible with one click of a button as soon as an established client calls, providing instant access to the necessary details for your staff.

https://www.shepherd.vet/integrations/fetchit/
Microchipping

One in three pets go missing at least once. HomeAgain uses innovative microchips and a robust recovery system, reuniting millions of lost pets with their owners.

Integration Perk

One initial entry of the microchip number is all that is needed; our integration will do the rest by auto-registering and auto-updating client and patient information to the HomeAgain database. With little to no involvement from your practice or the pet owner, you can help keep every patient safe.

https://www.shepherd.vet/integrations/homeagain/
Inventory

Inventory Ally uses your order history to assign weekly cycle counts, set dynamic reorder points, and prioritize items by value and sales volume, saving you time and resources. Help article

Integration Perk

The new integration complements the native functionalities of Shepherd’s practice information management software (PIMS), offering additional insights for inventory management optimization. Inventory Ally’s intelligent monitoring feature provides real-time updates on stock levels, minimizing product stock-outs and reducing the manual workload associated with physical counts. This integration also significantly improves the hospital’s overall financial performance by maintaining the accuracy of the data and providing additional insights such as product margins, sales mix, redundant formulary, slow-moving inventory, and turnover frequency.

https://www.shepherd.vet/integrations/inventory-ally/
client communication

AllyDVM is a cloud-based platform enhancing veterinary practice management with seamless communication, retention, and loyalty strategies for pet owners through sophisticated software solutions. Help article

Integration Perk

Shepherd's integration with AllyDVM further streamlines client communication, retention, and loyalty directly from your veterinary practice management software to your clients. Our carefully crafted integration works for you so you can spend more time focusing on your patients’ health.

https://www.shepherd.vet/integrations/allydvm/
client communication

VetPawer, with AI-driven AVA, enhances operational efficiency, client experience, prescription compliance, and revenue. It offers fast bookings and works 24/7, 365 days a year. Help article

Integration Perk

VetPawer’s AVA uses Generative AI to connect your phone system, website, social media, and service reminders to your Shepherd practice management system in real-time. This enables your clients to book appointments directly into the schedule, request Rx refills, and access information about the practice across all digital touchpoints, including the phone, 24x7. AVA is like a receptionist who is always available to serve your client’s needs.

https://www.shepherd.vet/integrations/vetpawer/
Controlled Drug Log

VetSnap ensures compliance with State and DEA regulations in all 50 states, offering intuitive, best-in-class tracking and reconciliation that's 75% faster than manual entry, keeping your logs legible, error-free, and secure. Help article

Integration Perk

Using the Shepherd and VetSnaps’ integration, you will streamline the creation of controlled drug records, identify potential log errors, and aid in reconciliation and inventory tracking. It conducts overnight reviews comparing drug logs to patient Shepherd records and invoices, highlighting discrepancies and offering resolution options.

https://www.shepherd.vet/integrations/vetsnap/
Non-profit

The myBalto Foundation eases financial stress for pet owners and helps reduce compassion fatigue for veterinarians.

Integration Perk

MyBalto's FREE software integrate directly with Shepherd to make it easy for your clients to "round up" at checkout. The myBalto Foundation creates a fund for your vet hospital for future use towards pet treatments. Get back to being the hero today!

https://www.shepherd.vet/integrations/mybalto-foundation/
Client Communication

AutoRemind, founded in 2006, provides customizable appointment reminders, surveys, and newsletters for small and medium medical and veterinary practices worldwide, with a la carte services tailored to specific needs. Help article

Integration Perk

Further customize and streamline your veterinary practice today by utilizing the Shepherd and AutoRemind integration!

https://www.shepherd.vet/integrations/autoremind/
Wellness Plans

Snout's wellness plans ensure pet owners can afford recommended treatments, preventing cost from compromising care — partnering with clinics to provide plans that work. Help article

https://www.shepherd.vet/integrations/snout/
Client Communication

High-achieving practices save time and deliver superior client experiences through truly customizable scheduling and analytics tools provided by Chckup. Help article

Integration Perk

Shepherd & Chckup's integration allow practice owners to utilize the platform's advanced automations, increasing revenue and compliance and enhances client satisfaction. Additionally, by leveraging Chckup's proprietary analytics, you can make informed decisions to grow your practice intelligently – no MBA required.

https://www.shepherd.vet/integrations/chckup/
Client Communication

Weave connects the entire customer journey, from the first call to the final invoice, for small and medium-sized businesses. Learn more at www.getweave.com/newsroom/. Help article

Integration Perk

Do you use Weave to attract and communicate with and engage clients to grow your veterinary practice? Learn how you can connect Weave to your Shepherd Software account today!

https://www.shepherd.vet/integrations/weave/
Scheduling & Routing

Kumba, an AI scheduling layer for mobile vet clinics, handles calls, considers patient details and preferences, offers time slots, and provides a desktop interface with an appointment recommendation engine. Help article

Integration Perk

Kumba seamlessly integrates with Shepherd. This integration allows any client added via Kumba to be immediately synced with your practice management software and optimizes the route added to your Shepherd calendar.

https://www.shepherd.vet/integrations/kumba/
microchipping

AKC Reunite microchips offer lifelong pet protection with 24/7 Lost Pet Recovery Service. Easy enrollment ensures your microchipped pets are always safe! Help article

Integration Perk

Shepherd Users qualify for a 10% discount on 25-count boxes of AKC Reunite microchips with prepaid enrollments PLUS complimentary automatic microchip enrollment uploads. This quick and easy integration saves your clinic time and money! Plus, you ensure the pets you microchip are enrolled with AKC Reunite Lost Pet Recovery Service protection with no annual fees.

https://www.shepherd.vet/integrations/ack-reunite/
pharmacy

Blue Rabbit is the next-level veterinary pharmacy your pet owners deserve with guaranteed products and pricing, instant rebates, AutoShip tools, exceptional service, order tracking, free shipping, and friendly, reliable support.

Integration Perk

Blue Rabbit enables a fully-integrated pharmacy with Shepherd. Keep your patients compliant and connected, manage and grow your business, and relieve practice staff from unnecessary tasks and double work.

https://www.shepherd.vet/integrations/blue-rabbit/
Client Education

VetTalk is a fully automated software that connects to the PIMS to deliver educational video content directly to clients based on the client's treatment plan.

Integration Perk

VetTalk’s data connection creates a seamless workflow to help drive client education through micro-learning videos to drive increased compliance and client engagement.

https://www.shepherd.vet/integrations/vettalk/
Client communication

PCM Integrations uses over a decade of experience to deliver successful direct mail campaigns with in-house printed postcards, helping you increase sales and expand your business.

Integration Perk

Do you want to send postcard reminders to clients without printing and mailing them yourself? Use our connection with PCM Integrations to print and send client reminders for you.

https://www.shepherd.vet/integrations/postcardmania/
Input automation

Talkatoo is dictation software with a veterinary-focused vocabulary, compatible with all practice management systems and platforms. Quick to install and easy to use—just download, click, and talk.

Integration Perk

Talkatoo’s web browser add-on works seamlessly inside of Shepherd.

https://www.shepherd.vet/integrations/talkatoo/
Input automation

Dragon Veterinary, designed by Board-certified veterinary Radiologists, reduces the time veterinarians spend at computers with efficient dictation software.

Integration Perk

Dragon works effortlessly inside of Shepherd, allowing you to talk vs. type.

https://www.shepherd.vet/integrations/dragon-veterinary/

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