You shouldn’t need a degree in tech to use your software

Other veterinary practice management software systems create unnecessary friction and burdens, making it difficult to provide the best care.

Complexity leads to lengthy training, constant questions and staff burnout

When your team is fighting your software, they can't focus on clients and patients

Manual invoicing means human error, missed charges, and lost revenue.

Built to actually simplify your day

Shepherd is the only cloud-based practice management software that feels familiar from day one.

  • Learn-in-a-day dashboard
    Built to match your daily rhythm, it acts like a central nervous system for your practice.
  • SOAP-based workflows
    Save hours per week with medical records so efficient they get completed during the visit.
  • Seamless estimate to invoice
    Never miss a charge again! Reduce human error and boost revenue with automatic invoicing.

This is the easiest software I have ever used. Easy to navigate and to pick up when you first start.

Tammy H.
Certified Veterinary Technician

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Onboarding without the overwhelm

Our clinically-trained, experienced team guides your practice through data migration, training, and launch – so Shepherd feels natural from the very first login.

“Every single person that helped us transition was beyond amazing and patient. The training was simple with the available walkthroughs.” - Morgan D., Clinic Owner

Secure transfer of client and patient info, medical data, vaccine records, and more

In-software guided learning resources and training

Thorough testing and review by you and your dedicated account manager

Ongoing support from real humans who’ve been in your shoes

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 Seamless integrations with your favorite service providers

Shepherd lets you customize your workflow with connections to industry-leading laboratories, imaging & diagnostic services, client education tools, and more – all available right in your practice management software. Skip the manual data entry and enjoy effortless operations that support a thriving practice.

“I love all of the capabilities Shepherd has in terms of integrations, tracking of employee usage, the task options, etc.“ - Keri B., Clinic Manager
See all of Shepherd’s integrations

AI tools that support your instincts, not interrupt them.

  • DiagnoseAI
    Get clinical decision support with peer-reviewed, evidence-backed treatment suggestions, differential diagnoses, dosage calculations, and more.
    Learn more about DiagnoseAI
  • TranscribeAI
    Spend less time typing and more time with your patients. Auto-generates accurate SOAP notes right in your PIMS — no copy/paste or third parties required.
    Learn more about TranscribeAI

Find the answers that you need

  • How fast is onboarding?

    We offer a guided onboarding process tailored to the unique needs of each practice. Personalized support is provided every step of the way so your team is always kept in the loop – ensuring launch day goes as smoothly as possible. 

    As a general guideline, onboarding takes:

    • 8-12 weeks (if including data migration)
    • 4-6 weeks (without data migration)

  • What is the cost of data migration?

    $2750 per location

  • What are your average support times?

    Shepherd’s average response time is under 2 minutes, the fastest in the industry. We’re also one of the only practice management software that provides support from clinically trained professionals. Our dedicated and experienced team has seen it all - and we’re here to answer all those sticky technical questions so you can get back to doing what matters most.

    Current users also have access to Shepherd Connect, which offers dedicated time with our support team for more in-depth conversations about how you can utilize Shepherd features in your practice. Unlike many of our competitors, this service is free for all current users.

  • Will Shepherd work with our existing labs/imaging?

    Shepherd offers integrations and data connections with over a dozen leading industry laboratories and imaging services such as Antech, Zoetis, IDEXX, Heska, VRS, and more. Click here to view our full list of integrations.

  • Does Shepherd handle payments?

    Shepherd’s payment functionality lets you quickly accept and apply client payments across multiple invoices using cash, card, check, credit balance, and Shepherd Pay, Shepherd’s all-in-one payment processor. It also supports internal notes, partial payments, credit applications, and automated checkout.

    Users who sign up for Shepherd Pay enjoy seamless integration with SOAP workflows and the ability to collect secure payments via USB terminal, online payments, or stored credit card. There is no extra implementation time and no added subscription fees (payment processing fees apply). Plus, your first USB terminal is free!

Ready to experience second nature software?

Experience firsthand how Shepherd actually simplifies your day with intuitive, vet-designed SOAPs, automations, AI tools, and more.