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Say Hello to Your New BFF: Introducing Shepherd's TranscribeAI!

Tuesday, Jun 24, 2025 by Lauren Jones, VMD
4 Min Read
Say Hello to Your New BFF: Introducing Shepherd's TranscribeAI!

As a member of the veterinary community, you know the feeling. The day is packed, the appointments are stacked, and the to-do list feels endless. You got into this profession to help animals, not to spend hours after closing time typing up records. We’ve heard you, and we’re on a mission to combat burnout by giving you back your time.

We’re proud to introduce TranscribeAI, a revolutionary tool born from that very mission. TranscribeAI isn’t just another app or third-party integration; it’s built directly into Shepherd’s practice management software. There are no messy add-ons, no extra logins, and no more copy-pasting from one program to another. Simply open a patient record in Shepherd, start speaking, and watch as your notes and client conversations are transcribed and placed exactly where they need to go.

TranscribeAI isn’t just about faster typing—it’s about giving you the freedom to focus on your patients and reclaim your personal life.

More than dictation: intelligent AI at your service

TranscribeAI goes beyond basic voice-to-text. This sophisticated AI is built specifically for the veterinary workflow:

  • You talk, Shepherd listens (to what matters): TranscribeAI listens to the full two-way conversation, identifying relevant patient medical details while omitting unrelated ambient noise. It hears the details, not the distractions.
  • Notes that write themselves: As you speak, the AI parses the audio and suggests summaries directly within the appropriate SOAP note fields. 
  • A mind reader for your records: You don’t need to specify which note field you’re talking about. TranscribeAI’s smart technology recognizes the context and places the information accurately. TranscribeAI will also get better with each use - understanding and learning from each conversation.
  • From conversation to cohesive note: Forget about manually adding punctuation and structuring your notes. TranscribeAI handles this automatically, creating well-composed and easily readable entries.

What information can TranscribeAI capture?

Your new AI assistant is equipped to recognize a wide range of crucial patient and visit details, including:

  • Patient presenting complaint, history, and current medications
  • Patient weight and vital signs
  • Patient assessment, prognosis, and treatment plan
  • Physical Exam findings (leveraging your existing templates!)
  • Discharge instructions and client education (in other languages, too!)
  • And much more - the sky is the limit with this tool!

Your data is secure: prioritizing privacy and confidentiality

We understand the sensitive nature of patient information. Rest assured that any audio and data captured by TranscribeAI is handled with the utmost security and confidentiality.

  • Audio files are securely transmitted to a trusted third-party service for AI processing.
  • All transcribed data is encrypted and stored within Shepherd’s protected servers, ensuring compliance with privacy regulations.
  • Information is seamlessly integrated into existing patient medical records within Shepherd and is accessible only to authorized users with appropriate permissions.

Your client and patient privacy and security are our top priorities, and we are committed to maintaining the highest standards of data protection throughout the entire process.

Getting started: a simpler way to work

Discover how quickly you can get up and running. No complex systems to manage - just an effortless experience:

  • Microphone setup: You’ll need a device to capture audio - as simple as built-in microphones through your computer or tablet. Some users have found a clip-on microphone can help in busier settings, but it is not required. Shepherd provides a built-in audio device model for easy testing.
  • One-click recording: Start recording with a simple click on the microphone icon located conveniently on any SOAP page.
  • Real-time transcription: Speak naturally during your client interaction. TranscribeAI will work its magic in the background.
  • AI Insights: This tool allows you to engage more deeply with your captured recordings and transcriptions by using AI as your assistant. After you stop recording, use AI Insight to auto-draft your SOAP sections. You can generate more detailed content—like a full set of discharge instructions or a treatment plan —before saving the final version.
  • Review and verify: After recording, review the proposed transcription summaries and seamlessly integrate them into your SOAP notes.

Important reminders for optimal use:

  • Always obtain consent: Remember to always ask for the pet owner’s permission before recording conversations. Check local and state laws about any required signage or permissions required.
  • Active engagement is key: For the best results and to maintain clarity in your records, use TranscribeAI while actively engaged in the SOAP conversation. Avoid leaving it running passively between sections or during unrelated interactions.

Unlock new levels of efficiency with TranscribeAI

TranscribeAI is more than just a transcription tool; it’s an intelligent assistant designed to streamline your workflow, reduce administrative burden, and allow you to dedicate more of your valuable time to the animals in your care. We’re excited for you to experience the future of SOAP note creation with Shepherd’s TranscribeAI! 

Ready to experience the power of TranscribeAI for yourself? If your practice is already using Shepherd, simply follow these instructions. Then, your biggest challenge will be deciding what to do with all your newfound free time. May we suggest mastering a new recipe? Your call: crème brûlée or bananas foster?

Not a Shepherd user yet?

Even if you aren’t a current Shepherd user, you can still see how TranscribeAI can transform your practice. See firsthand how this tool can streamline your documentation process and give you more time back in your day.

Ready to see it in action? Click here for a demo!

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