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7 Tips for Getting Your Veterinary Team Home On Time

Wednesday, Jun 5, 2024 by Lauren Jones, VMD
3 Min Read
7 Tips for Getting Your Veterinary Team Home On Time

In the veterinary world, long hours and unpredictable schedules are often considered the norm. However, helping your team get home for dinner on time can significantly boost morale, reduce burnout, and improve overall job satisfaction. Here are some practical strategies to help your team members maintain a healthier work-life balance.

1: Optimize appointment scheduling

One of the most effective ways for team members to leave on time is to optimize appointment scheduling. Implementing robust scheduling software can help manage time efficiently by allowing clients to request appointments online. Then, confirm appointment requests with the click of a button—no need to play phone tag with clients as you struggle to coordinate schedules. 

Another way to optimize your appointment calendar is to include buffer slots. Incorporate these open times into your calendar to accommodate emergencies and lengthy appointments that overrun their allotted time, reducing the likelihood of late finishes.

2: Streamline workflow with practice management software

Intuitive, streamlined practice management software is a game-changer in the veterinary field. Shepherd Veterinary Software can automate many tasks, from dosage calculations and discharge instructions to invoices and inventory management. This reduces manual work and saves time, helping your team stay on track. 

Not only can Shepherd send out automated appointment reminders to keep your schedule on track, but our software also integrates with a number of time-saving applications, programs, and tools. 

3: Manage time effectively 

Effective time management is crucial for ensuring that your team members can clock out on time. A key method for time management is task prioritization. Encourage the use of the Eisenhower matrix or other prioritization techniques so that the most critical tasks are completed first. Or, instruct your team to complete tasks in a sensible manner that improves workflow and doesn’t create bottlenecks while people wait for prior completion.

4: Delegate and share responsibilities

Overworking can be a result of taking on too many responsibilities. Encourage a culture of delegation where tasks are shared among team members by:

  • Cross-training — Train team members to cover multiple roles to ensure flexibility. This way, if someone is overwhelmed, another team member can step in and help.
  • Utilize veterinary technicians’ skills — Make full use of your veterinary technicians. By allowing them to handle all the duties in which they have been trained, you can free up your veterinarians’ time to focus on their specific tasks.

5: Utilize veterinary telemedicine

Telemedicine is revolutionizing the veterinary profession, providing a convenient and efficient way to offer care. Through virtual consultations, veterinarians can address minor health concerns, conduct follow-up visits, and triage emergencies without requiring in-person visits. This not only saves time for clients and team members but also enhances the practice’s overall efficiency. By integrating telemedicine, veterinary practices can offer flexible, accessible care while ensuring their team members can maintain a better work-life balance.

6: Automate routine administrative tasks

Administrative tasks can be incredibly time-consuming, eating up valuable hours of your team’s time. By leveraging automation for record-keeping, billing, appointment scheduling, and reminders, practices can significantly reduce the time spent on manual tasks. This allows veterinary teams to focus more on patient care and less on mundane duties, improving overall productivity and reducing the risk of error. Automations not only streamline operations but also encourage a more balanced workload and timely departures, ultimately enhancing job satisfaction and practice performance.

7: Improve team communication

Effective communication within the team ensures everyone is on the same page and working efficiently. Hold regular, brief meetings to discuss the day’s schedule, any potential issues, and how to address them. Keeping these meetings short and focused means you don’t waste valuable working time. You can also use internal messaging systems to quickly communicate across departments without hunting down someone on the other side of the hospital.

Helping your veterinary team get home for dinner on time each night requires a combination of effective time management, the right technology, and a supportive work environment. A happy team leads to better patient care and a thriving veterinary practice, so set up a demo to see how Shepherd Veterinary Software can keep your team on schedule—for appointments and dinner.


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